Last Updated: 4 September 2026

Apex CAD Solutions is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

1. Who We Are

Apex CAD Solutions is the data controller responsible for the personal information collected through this website.

Data Controller: Apex CAD Solutions

Contact Email: apexcadsolutions@outlook.com

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the details above.

2. Information We Collect

We may collect and process the following information:

• Name
• Company name
• Email address
• Telephone number
• Project and enquiry details provided by you
• Correspondence between you and Apex CAD Solutions

Technical information relating to your use of the website, such as IP address, browser type and website usage data where analytics services are enabled

You are under no obligation to provide personal information, however certain services may not be available without it.

3. How We Use Your Information

We use personal information for the following purposes:

• Responding to enquiries
• Providing consultancy, training and support services
• Preparing quotations and proposals
• Managing customer relationships
• Delivering contracted services
• Maintaining business records
• Improving website performance and user experience
• Complying with legal and regulatory obligations

We will only use your personal information where we have a lawful basis for doing so.

4. Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

• Your consent
• The performance of a contract
• Taking steps requested by you before entering into a contract
• Compliance with legal obligations
• Legitimate business interests, provided these do not override your rights and freedoms

5. Sharing Your Information

Apex CAD Solutions does not sell or rent personal information to third parties.

Information may be shared with trusted service providers where necessary for the operation of the business, including:

• Website hosting providers
• Email service providers
• Cloud storage providers
• Accounting and professional advisers
• Software providers used to deliver services

Any such providers are expected to handle personal information securely and in accordance with applicable data protection laws.

Information may also be disclosed where required by law or to protect legal rights.

6. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

When information is no longer required, it will be securely deleted or anonymised.

7. Data Security

Reasonable technical and organisational measures are implemented to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

While every effort is made to protect information, no method of transmission over the internet can be guaranteed to be completely secure.

8. Cookies

This website may use cookies and similar technologies to improve functionality and analyse website usage.

You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

Where legally required, consent will be obtained before non-essential cookies are used.

9. Your Rights

Under UK data protection legislation, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request erasure of your personal information
• Request restriction of processing
• Object to processing in certain circumstances
• Request transfer of your data where applicable
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact Apex CAD Solutions using the contact details provided in this policy.

10. Complaints

If you are dissatisfied with how your personal information is handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office

Website: https://www.ico.org.uk

We would appreciate the opportunity to address your concerns before you contact the ICO.

11. Third-Party Websites

This website may contain links to external websites. Apex CAD Solutions is not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of any external sites they visit.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page together with the revised date.